ASD have both the credentials and experience to cater for the Service & Maintenance of your Security Systems. We strive to resolve any system problems you encounter swiftly and efficiently. With a full complement of support services, any issues can be addressed in as simple and straightforward a way as possible.

Our call-out facilities and technical support helpline are available to customers 365 days a year, 24 hours a day.

All of our vehicles are fitted with tracker systems so we can quickly locate the engineer who is closest to your premises in the event of a call. In this way, we guarantee a rapid response.

Support is provided by our team of technical support engineers. They have an in-depth understanding of how your systems work, right down to system programming level. Also, our technical support engineers all carry laptops that are fully equipped with the diagnostic tools required to help make part replacements on the spot.

Your contract with ASD is always backed up with a service level agreement specifying the level of service and response criteria you can expect as part of your maintenance agreement.

We are able to offer customers different levels of service in line with their needs and priorities. Our standard service level agreement includes a one-year warranty plan or you can opt for more comprehensive cover. The level of service and maintenance required can be discussed at time of survey and quotation.